Terms & Conditions

Company Name: Trunaturals Beauty Limited

Country of Incorporation: Republic of Kenya

By using our site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian. You agree to provide accurate and complete information when registering or placing an order.

We make every effort to display our products accurately, including descriptions, prices, and images. However, we do not guarantee that product descriptions or other content is error-free.

All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or change product details at any time without notice.

When you place an order, you agree to pay the full price indicated (including delivery and applicable taxes) using the available payment options. We reserve the right to refuse or cancel any order, including for suspected fraud or pricing errors.

Once your payment is received and your order confirmed, we will process and ship it based on your selected delivery option.

We aim to deliver your order within the timeframe indicated at checkout. However, delivery timelines are estimates and may be affected by factors beyond our control.

You will be responsible for providing accurate shipping information. Trunaturals Beauty Limited is not liable for lost orders due to incorrect addresses provided by the customer.

We do not offer refunds due to the nature of our products. However, if you receive a damaged or incorrect product, you may request a replacement or store credit within 48 hours of receiving your order.

To be eligible, the item must be unused, in its original packaging, and accompanied by proof of purchase. Claims must include clear photos of the item and packaging.

To initiate a request, please contact us at info@trunaturals.co.ke.

For full details, please refer to our [Shipping & Return Policy].

All content on the Trunaturals Beauty website (including logos, text, graphics, images, product names, and videos) is the intellectual property of Trunaturals Beauty Limited and its affiliates. You may not reproduce, distribute, or use any content without our written consent.

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and restricting access to your device. You agree to accept responsibility for all activities that occur under your account.

Trunaturals Beauty Limited is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.

You agree to indemnify and hold harmless Trunaturals Beauty Limited, its directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising out of your use of our website or violation of these Terms.

These Terms are governed by the laws of the Republic of Kenya. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the Kenyan courts.

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after the effective date constitutes your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at:

Email: info@trunaturals.co.ke